Important: if you want to have your order delivered to the address of a company, you need your EORI number in most EU (European Union) countries. The EORI (Economic Operators' Registration and Identification) number is part of a system implemented by the European Union for the...
Yes, of course. We are looking forward to your visit, but please contact us in advance so that we can reserve the model you want (or you can order it right here in our shop) and we will be there for you....
We ship with Swiss Post as standard and always registered, insured and with tracking. Swiss Post has its own partner in each country, usually the postal service provider of your country (e.g. DHL in Germany, USPS in the USA, La Poste Colissimo in France etc.),...
We will do everything in our power to ensure that you get your love swing all over the world, whether to the Tyrol mountains, to outer Mongolia or the Fiji Islands! We are just a small family-owned Swiss company, but we're incredibly proud that our swings...
Absolutely. In addition to the product packaging, your love swing will be sent to you in a neutral cardboard box as an outer packaging. The cardboard only shows the innocent little dragon, but no texts like "LONESOME DRAGON"....
We ship with the Swiss Post and charge only the effective postage costs, packing and other are at our expense. The shipping costs are displayed in the shopping cart depending on your country (don't worry, even before a possible registration process). Simply scroll to the bottom...
We always ship registered and insured. The amount of the shipping costs is mainly due to the weight, for example the huge package of the "Private Euphoria" weighs almost 13 kg (30 lbs). We only charge the rates of the Swiss Post, which unfortunately has discontinued...
Since we always ship with complete shipping documents, customs tariff numbers and declarations of origin, etc., there are no problems with customs, but in many countries purchases from abroad are regarded and taxed as imports. We ship all over the world and are not familiar with...
Since we always ship with complete shipping documents, electronic shipment declaration, correct value of goods and customs tariff numbers etc., there are no delays from our side in the processing by the customs office of your country. Nevertheless, due to various reasons (staff shortages or failures,...
