Versand Archive - LONESOME DRAGON Switzerland

ATTENTION: Orders from EU countries with company addresses / EORI number

OhMio — Thu, 24 Nov 2022 12:05:05 +0000

Important: if you want to have your order delivered to the address of a company, you need your EORI number in most EU (European Union) countries.
The EORI (Economic Operators’ Registration and Identification) number is part of a system implemented by the European Union for the identification and registration of companies and individuals in the customs area. It serves as an identification number in all customs procedures (e.g. for orders from abroad).
Unfortunately, many people still don’t seem to know about this and we have therefore already had several cases where there were major delays at customs in the recipient country because the customer as a company did not have an EORI number.
Solution 1: if you are in the EU and want to ship to a company address, please enter your EORI number when ordering and we will send it with the shipment.
Solution 2: have the shipment delivered to your name (in the first place!) and c/o company name and address. This will indicate that it is a private purchase and your authorities will not ask for an EORI number.
Solution 3: have the shipment delivered to your home address.
Important: this is only about the shipping address, the billing address can always be your company regardless of the shipping address.

Der Beitrag ATTENTION: Orders from EU countries with company addresses / EORI number erschien zuerst auf LONESOME DRAGON Switzerland.

Can I come pick up my sex swing at your place?

OhMio — Mon, 20 May 2019 17:11:10 +0000

Yes, of course. We are looking forward to your visit, but please contact us in advance so that we can reserve the model you want (or you can order it right here in our shop) and we will be there for you.

Der Beitrag Can I come pick up my sex swing at your place? erschien zuerst auf LONESOME DRAGON Switzerland.

How do you ship?

OhMio — Sat, 20 Apr 2019 17:46:51 +0000

We ship with Swiss Post as standard and always registered, insured and with tracking. Swiss Post has its own partner in each country, usually the postal service provider of your country (e.g. DHL in Germany, USPS in the USA, La Poste Colissimo in France etc.), which will then deliver your parcel to you.
However, we can also deliver your love swing to you with a courier of your choice (e.g. DHL, TNT etc.), but we would ask you to send us a short message, as this is not provided for in the shop system.

Der Beitrag How do you ship? erschien zuerst auf LONESOME DRAGON Switzerland.

Where do you ship to?

OhMio — Fri, 15 Mar 2019 19:43:15 +0000

We will do everything in our power to ensure that you get your love swing all over the world, whether to the Tyrol mountains, to outer Mongolia or the Fiji Islands!
We are just a small family-owned Swiss company, but we’re incredibly proud that our swings do make people happy around the world. See, where our swings already can be found (only one pin per country, region or state where our swings found new homes):

Der Beitrag Where do you ship to? erschien zuerst auf LONESOME DRAGON Switzerland.

Do you ship discreetly?

OhMio — Sat, 23 Feb 2019 18:29:16 +0000

Absolutely. In addition to the product packaging, your love swing will be sent to you in a neutral cardboard box as an outer packaging. The cardboard only shows the innocent little dragon, but no texts like “LONESOME DRAGON”.

Der Beitrag Do you ship discreetly? erschien zuerst auf LONESOME DRAGON Switzerland.

How much is the shipping?

OhMio — Thu, 31 Jan 2019 17:04:50 +0000

We ship with the Swiss Post and charge only the effective postage costs, packing and other are at our expense.
The shipping costs are displayed in the shopping cart depending on your country (don’t worry, even before a possible registration process). Simply scroll to the bottom of the shopping cart, enter your country and click on the “Update” button.
Please be aware that in your country there may be additional costs due to local import taxes and/or customs clearance costs over which we have no control and which we cannot influence.

Der Beitrag How much is the shipping? erschien zuerst auf LONESOME DRAGON Switzerland.

Why is the shipping so expensive?

OhMio — Thu, 31 Jan 2019 05:05:40 +0000

We always ship registered and insured. The amount of the shipping costs is mainly due to the weight, for example the huge package of the “Private Euphoria” weighs almost 13 kg (30 lbs).
We only charge the rates of the Swiss Post, which unfortunately has discontinued “Economy” shipping since 2024 and now only offers the “PRIORITY” option internationally.
See the Swiss Post prices here: https://www.post.ch/en/sending-parcels/international-consignments/postpac-international
If further items are ordered in addition to the “Private Euphoria”, the package may then fall into a more expensive weight class, but this additional price is then also on our account and your shipping costs will not increase.
Unlike other sellers, we do not charge extra for (the very expensive) packaging and/or handling.

Der Beitrag Why is the shipping so expensive? erschien zuerst auf LONESOME DRAGON Switzerland.

Are there additional costs to pay in my country such as customs duties etc.?

OhMio — Wed, 30 Jan 2019 15:51:34 +0000

Since we always ship with complete shipping documents, customs tariff numbers and declarations of origin, etc., there are no problems with customs, but in many countries purchases from abroad are regarded and taxed as imports.
We ship all over the world and are not familiar with the laws of every country and have no influence over them. To be on the safe side, you need to check with your local authority.
As far as other European countries are concerned, we think that, due to the customs tariff number with which we send our “Private Euphoria” and the bilateral trade agreement, no duty should be levied on it. But it is very likely that you will still have to pay your country’s local VAT, which will be collected by the post office as the state collection agency. A (small) processing fee will probably also apply.
We think it is really unfair and highly regrettable (and we also get extremely annoyed every time we order something from abroad and have to pay extra), but we adhere to the local legislation or the tax laws of the various countries to which we ship, and are powerless against them.
Nevertheless, with this product, it is worth investing, because luckily the pleasure with the “Private Euphoria” is not just a one-off experience. It is so robust that it will last a long, long time – and if you take into account the many hours of pleasure that it will give you, it is still an absolute bargain.

Der Beitrag Are there additional costs to pay in my country such as customs duties etc.? erschien zuerst auf LONESOME DRAGON Switzerland.

Help, my shipment has been stuck in customs for a while now

OhMio — Fri, 14 Dec 2018 23:25:45 +0000

Since we always ship with complete shipping documents, electronic shipment declaration, correct value of goods and customs tariff numbers etc., there are no delays from our side in the processing by the customs office of your country.
Nevertheless, due to various reasons (staff shortages or failures, peaks in shipment volumes, system problems, etc.), there may sometimes be longer processing times in your country’s customs clearance process. Unfortunately, we have no possibility to influence this in any way or to speed up the processes of the authorities in your country.

We ship with Swiss Post, which in turn has your package transported, cleared and delivered by its partners in your country (e.g. DHL in Germany, Parcelforce in the UK, La Poste in France, USPS in USA etc.). We ourselves are not in direct contact with the postal service provider or the authorities in your country, so it is not possible for us to get details about the reasons for possible longer processing times in your country.
We ourselves can only see what you see with your tracking number. Also we do not get any further information about reasons of slow processing times when asking your postal service provider or the authorities in your country. Your chances are higher if you, as the recipient, contact the postal service provider in your country yourself.
The only thing we can do is to raise an official “inquiry request” in written form to the Swiss Post Office if after more than about one month of standstill it could be suspected that your shipment has been lost (which has never happened in Europe). This procedure is very time-consuming, however, because the Swiss Post must first forward such inquiries to the postal service provider in your country, who in turn must initiate the inquiry process.
Although delays are annoying, you can be sure that you will get your swing in any case, because we only ship registered and with insured value (against loss and also against damage).

Der Beitrag Help, my shipment has been stuck in customs for a while now erschien zuerst auf LONESOME DRAGON Switzerland.